Poipu365 – First Class Customer Service
At Poipu365, customer service is our number one priority. We want to provide you with an unforgettable Poipu Beach vacation rental experience and we welcome any suggestions to ensure that this goal is met.
“We had a great vacation. Our Poipu Beach vacation home was just perfect. Thanks Poipu365!” Jim and Nancy
No Hassle Check-In
Poipu365 allows you to start your vacation as soon as you arrive! Prior to your arrival you will receive a confirmation packet containing the map, driving instructions, lock-box code, and emergency contact information.
Owned and Operated With Experience and Expertise
Poipu365 is owned and operated by Vicki Agor. Having fallen in-love with Poipu Beach, Vicki moved to the island and began her family and career in Poipu Vacation Rentals & Real Estate over 24 years ago. Vicki understands that the Guest Experience is what makes a successful vacation and a successful vacation rental company.
Service at Your Fingertips
The entire staff at Poipu365 is dedicated to making your vacation enjoyable by providing a care-free environment. Every property is personally prepared by Poipu365 prior to your arrival. If any housekeeping or mechanical situations arise, you can feel free to call us and get the service you need. Just call Poipu365 and we will take prompt and appropriate action.
Poipu Beach Athletic Club Membership
Poipu365 provides its guests exclusive memberships at the Poipu Beach Athletic Club. Enjoy club amenities like a resort pool with sand-bottom children’s play area, water slide, hot tub, fitness center, cardio room, weight pavilion, tennis, basketball, pick-ball, shuffleboard, croquet, badminton and fitness classes ($7 per class). The club is open from 6 am to 7 pm everyday. Click here to learn more about Poipu Beach Athletic Club.
Grocery Delivery & Pickup Service
We don’t want you to waste vacation time shopping for groceries. Poipu365 offers grocery services and it is as simple as sending us a list of the items you want. Poipu365 will make sure your items are delivered and stocked prior to your arrival.
Internet and Computer Access
All of our vacation rentals offer high-speed internet with Wireless access and connection support. Poipu365 also welcomes you into our office if you need basic printing or internet related help.
UPS, FedEx, USPS Services
When vacationing in Poipu we are happy to assist with sending or receiving packages from UPS, FedEx and USPS. Shipments for guests shipping baggage, golf clubs or anything else you prefer to send are more than welcome. If you buy too many Kauai made gifts we can help you send those back to your friends and family too!
Professional Housekeeping Services
We work with high quality and dependable housekeeping service providers. Each Kauai rental unit is double checked by Poipu365 to insure a clean and welcoming home at the time you arrive. We also offer mid-week cleaning & touch up, as well as a daily maid service for our guests. Whatever your preference may be, Poipu365 is here to help you.
Dependable On-Island Service and Referrals
Poipu365 has the experience to understand that every vacation and guest is unique. We are your resource center for dependable Kauai businesses that provide hundreds of services.
Industry Leading Reservation Software and Credit Card Payments
Our easy to use online reservation system is one of the most important aspects of our business and service to you. Poipu365 offers 24/7 access to all of our properties with real time availability and pricing. Beautiful photos of each property and all the home’s amenities are shown for each property to give you the information you need to reserve the right property for your next Kauai vacation.
So that your vacation experience will be as worry free as possible, Poipu365 suggests travel insurance be a part of your vacation planning. With travel insurance, guests will be covered for the entire cost of their reservation if the need arises to cancel. Coverage can include trip cancellation, trip interruptions, travel delays, and much more. Coverage is provided through CSA Travel Protection, with a premium cost of 6.95% of rent & tax amount. To learn more why Travel Insurance is so important, please click here. To view the full description of coverage, click here.